Patricia Paredes wrote:This external hard drive stopped working, i can plug it in different compluters but instead of getting the CE secure software partition I'm getting an OS message that says that the drive needs to be formatted.
Is there a way to fix this? where can i download the CE secure software?
Any help would be appreciated.
The following link will direct you to our
Contact Us web page where you can send us an email with the information that we request in this post.
1. The serial number of your ABS Secure drive. The serial number is located on the device itself. It is on a CMS sticker below the barcode.
2. The type of operating system that your computer is using.
3. Did you already format this drive or are frequently prompted to do so?
Once we have determined the specific model of your ABS Secure drive, we will be able to determine if we can easily upgrade the software or reset the drive.